Moving can be an incredibly stressful experience. Finding the right moving company can certainly alleviate some of the moving-day stress, but what to look for out of the many choices available to you.
1. Do Your Homework:
Take the time necessary to research the various companies you are looking at, and consult as many reviews as possible. Google Business can be a great source for this information. You can also contact the consumer protection agency, or the Better Business Bureau, in order to see whether they have received complaints about these businesses.
2. Get an Estimate:
NPG highly recommends that you have a representative from the moving company come and review the items you want to move prior to enlisting their services. This assessment is incredibly useful to get, as the moving company can give you a more accurate assessment of how much it will cost you come moving-day. Get this quote, and make sure it is as detailed as possible - don't forget to ask about any surcharges, insurances, or additional fees that may not have popped up yet (If they tell you there aren't any, have them write it on the quote itself - our motto is to always get it in writing). Before the representative leaves, make sure you ask any and all questions you may have - a mark of a good service-company is their willingness to engage (future) clients in an open and honest manner. If they close themselves to any of your questions, then red flags should be popping up.
3. Get it in Writing:
This is so important, we're going to talk about it again! Never trust a company that provides a quote or contract over the phone. They could be brilliantly wonderful, but a better business practice that ends up protecting you, as well as them, is to always have a deal written down. Always, always, always, have your contracts and quotes in writing, and then do make the time to ready the information over carefully. Remember that mark of a good business - ask those questions if clauses are unclear and keep records of their responses.
4. Trust Your Instincts:
As that old saying goes: "If something appears to be too good to be true, it probably is". Trust your gut. If something pops up as a red flag, you can certainly try and get more information. But don't be afraid to walk away from the table if something doesn't feel right prior to enlisting their services.